Mailbox Management

Monitoring and responding to emails, organizing mailboxes.

Travel Planning

Make reservations, book flights and arrange transportation. Create personal and business travel itinerary, including arranging any meetings, conferences and dinners/lunches.

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HR Support

Create and update standard operating procedures (SOPs) to improve communication between workers, such as creating and managing the Handbook, company newsletters and feedback process.

Customer support and management

Managing customer onboarding, updating margin files, providing additional services and personal assistance, managing customer service via LiveChat and responding to customer inquiries via email.

Data Entry

Entering data and modifying existing data in digital databases.

Accounting

Payment management, invoicing and issuing invoices. Order processing and refunds. Relationship management with banks and legal teams.

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Hiring

Creating the hiring process, writing job descriptions, screening candidates and conducting initial interviews, managing onboarding and offboarding.

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IT Support

Organizing and managing G-Drive or SharePoint structures, creating, maintaining and organizing users, mailboxes and distribution lists in Google and Microsoft admin consoles.

Calendar Management

Scheduling appointments and calls, organizing and editing your calendar.

Financial Administration

Management of reconciliation processes, invoice recovery, verification of the first note, monitoring of payments, reminders and reminders, recording of purchase invoices and compilation of the Cash Flow statement.

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Event Planner

Choosing venues, hiring caterers and coordinating with other vendors, such as entertainment or other aspects, to ensure the success of the event.

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What else?

Creating PowerPoint presentations, organizing G-Drive files, personal shopping, translating into Italian and conducting any type of research for business and personal needs.